Do you guarantee your piercings?

Yes, we do guarantee all the piercings we perform; however, there are specific limitations to this guarantee. If within the first three months of your new piercing you are to experience any excess swelling, improper piercing angles and placement or in the rare occasion you experience any issues caused by a defective piece of jewelry, our piercers will work diligently to address and correct any concerns. If in the first two weeks the jewelry in your fresh piercing is to fall out due to improper threading or faulty pins, our piercers will work with you to address and correct these concerns. However, it is the responsibility of the client to notify the studio or piercer directly if any concerns or issues arise. We will not be able to offer free replacement jewelry or a free re-pierce outside of these timeframes. We strongly encourage all clients during their visits to check in with us periodically throughout their healing process to ensure a successful heal. Remember, you are not going through the healing process alone. If you ever have any questions or concerns regarding your piercings do no hesitate to reach out to us directly by phone: (480) 621-8819, email: info@saltandlighttattoo.com, or by stopping by the shop during our regularly scheduled business hours: Monday through Saturday from 11am to 8pm. We have a piercer on staff at all times who will be able to assist you further.